Privacy Policy for xenorapyliq.com

Our commitment is to responsibly handle your personal data and to protect your privacy in all interactions. This policy details how we collect, use, store, and disclose your information in accordance with Australian regulations.

Information We Collect

We only collect data that is necessary for our services and communications.

• Contact data you provide, including name, email, and phone, when you reach out or fill in forms on our website.
• Information related to your consultation needs, such as topics or questions you specify in communication with our team.
• Website usage data gathered through cookies or analytical tools to help improve user experience and ensure security.
• Records of correspondence, including support requests, for monitoring service quality and regulatory compliance.

How We Use Your Data

Your data enables us to provide, improve, and secure our consultation services.

• To respond to your requests and deliver our research-based consultations based on the information you supply.
• To improve our website, communications, and service quality through user feedback and website analytics.
• To meet our regulatory and compliance obligations under Australian law.
• To maintain secure operations and prevent unauthorised access or misuse of your information.

Legal Basis for Processing

Your personal data is only processed where permitted or required by applicable law.

We rely on your consent for handling certain data, and on contractual, legal, or regulatory grounds for processing necessary to provide and protect our services in Australia.

Information Sharing

We do not share your data except as required or permitted by law.

• External service providers may process data solely for service delivery or security, subject to confidentiality agreements.
• Your information may be shared if required by lawful requests from government or regulators.
• In cases of potential business reorganisation, merger, or acquisition, privacy protections remain in place for your data.

Data Security

All reasonable steps are taken to secure your personal information from loss, misuse, or unauthorised access. Digital and physical security protocols minimise risk, and our staff are trained in privacy practices consistent with latest Australian requirements.

Your Rights

You retain control over your personal information.

• You may request access to your personal information held by us at any time.
• Correction of any incorrect or outdated information is available upon request.
• You may request deletion, subject to legal and regulatory exceptions that require information retention.
• You can object to or restrict certain uses of your data, as allowed by law.

Cookies and Technology

Cookies assist us in tracking website usage, improving performance, and recognising repeat users. This helps tailor your experience but does not track personal financial details.

Read our Cookie Policy Read our Cookie Policy

Contact Us

For privacy-related questions or to exercise your rights, please contact our team directly. We are committed to responding promptly and transparently.

Changes to This Policy

We may update this privacy policy occasionally to reflect regulatory or operational changes. Any new version will be published on our website, with the last revision date indicated below.